Non techie people may want to run away right now...
I am in a fight with a Call Manager tech who keeps asking me stupid questions. I made a simple request because I spotted a particular message being sent across the QSIG link. There was a request from the Call Manager to light a Message Waiting Lamp sent to our PBX. We don't do that so we barfed on it.
We told our tech to tell the Cisco guys to turn that off in their box so we could go on as that was most likely the problem.
Problem is these guys finally turned one off and then they started complaining we were sending the messages to them. We check and see some, so I point out they are still sending them to us from another link. I ask once again for them not to send the messages to us. I this time specified all links. They also pointed out I had told them we would drop any request not for our PBX. I let them know I believed we would... apparently I was wrong.
I also asked if since they stopped the MW request from the main Call Manager, if they are still having the problem. No answer.
Then I get a question "Well if that is the problem why isn't it affecting other links or PBXs?"
My answer was basically I don't know and I am not 100% sure what the final problem will be, but I wanted to get rid of what was definitely a problem.
I have spent the better part of my day wasting time replying to this knob's email requests askings tupid questions.