So I just got an email from my OLD job's ticket system letting me know I have been assigned to a Service Order.
Funny thing is, I don't work there anymore, SO that means they will have a considerable delay in THEIR issue getting resolved.
BTW. I was called directly and asked for support on a hotel. Tech support is no longer my job, but I wanted to be a nice guy and help out the support guys so they didn't get bombarded. Spent a couple of hours trying out things and figuring out what was wrong. Call the guy back this morning, tell him how to fix it. He says "Thanks, I'll call you back and let you know how it turned out."
Hmmmm. No callback as of yet. Man, I thought it was URGENT! Maybe I was wrong?