Good thing I am not tech support anymore. I am working from home because THE WIFE is very ill (probably food poisoning but if you would like details call me) and I am listening to my darling Lucie SCREAMING HER HEAD OFF because she wants to spend the day without clothes, living in her underwear only.
Stuff like this was awkward to explain when I had a tech with a major problem on the line. Fortunately for me right now I am waiting on a couple of Statement of Works to be sent down for me and another guy to look over. I don't have to worry about the phone until 2PM today.
Heck by then maybe I'll have a few beers in me... (Kidding, just kidding)