OK, I am officially pooped.
Work has consumed me and I am running like crazy from the minute I get here until I leave. Right now I am waiting for a callback for more information so I can post information (more paperwork).
meanwhile tech is talking to another engineer. Tech has an ISDN span with the B Channels set for AT&T protocol and the D Channel set for NI-2 Protocol. He is complaining calls get dropped occasionally and Telco is talking about call-by-call service.
"Great," I say, "Telco needs to tell you what protocol you are running so you can have all your channels running the right protocol AND THEN you need to find out what call by call services they are using."
Step. By. Step.
It isn't RUN then WALK.